Area Housing Estates Officer - Tenancy Services
£16,172-£18,198 (22.2 hours per week Wed-Fri)
At Fareham Borough Council, we pride ourselves on our customer service which is at the heart of everything we do. We’re committed to putting customers first and recognise that every single one of us makes a difference. We manage and maintain around 2400 Council homes and are committed to developing new homes in partnership with other organisations.
We have an exciting opportunity for a part time Housing Officer. You’ll provide a high quality and value for money housing tenancy and estate management service in accordance with our corporate priorities, values and customer service ethos.
You’ll provide practical advice and support to tenants on everything from viewings, disputes, rent arrears, tenancy changes to terminations. You will form effective relationships with tenants to maximise the duration of tenancies.
You’ll need experience of working in housing management in direct liaison with tenants and be able to show us a commitment to providing excellent customer service. You must have the ability to communicate effectively, meet deadlines and work well in a team.
It is our people who innovate, develop relationships with our customers and partners, deliver our services and find new ways to improve efficiency and productivity. At Fareham, we aim to attract, develop and retain the very best people to carry out the work required.
A full driving licence is essential.
For an informal discussion please contact Jane Cresdee, Senior Housing Management Officer on 01329 824483.
To apply, please follow the link for further information and then send a tailored CV and covering letter, demonstrating your suitability for the position, to firstname.lastname@example.org.
Interviews are planned for Monday 21 November 2016.
Date published: 1st November 2016